This one-day workshop will introduce you to a proven technique which will allow you to have successful conversations with team members and colleagues. The content has been designed to enable managers, supervisors and team leaders to get the most out of emotionally charged and challenging conversations in the workplace.
Course Overview
Good managers don’t need to have all the answers—but they do need the right mindset and tools to bring out the best in others.
In this energising session, we cover the core principles of people-centred management in a fast, interactive format. You’ll learn practical skills you can apply straight away, reflect on your own leadership style, and explore what it really means to create a happy, high-performing team.
Once a week for nine weeks, join us Live Online via Zoom at 12.30pm on Monday afternoon for 45 minutes and discover this week’s management technique. The following week will start with 15 minutes sharing how it all went followed by 30 minutes on the new topic and challenge for the coming week.
This course is ideal for:
Our next cohort starts on 2nd June. Each session is at 12.30pm on Monday afternoon:
Duration
9 weeks
Classroom size
8 approx.
Location
Online
Certificate
1 Certification
Experience
Open to all
How much does it cost?
If you have three or more learners, We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy’s HQ in Aldgate, Central London.
This course will be taught in the latest version of the software. We can train this in older versions if needed – please get in touch for more information and availability.
Live Online Learning There are currently no upcoming public course dates available. Please email our team on hello@happy.co.uk and register your interest for this course. We'll let you know as soon as a date is available.
Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.
If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.
Everyone learns differently — that’s why we offer flexible options to fit your needs. Whether you prefer learning from the comfort of home, engaging in dynamic face-to-face sessions, or a blend of both, you’ll find the format that helps you thrive.
“Really worked well as an online experience. Good interaction with other course members. Really well facilitated.”
Watch this short video to see how we bring our sessions to life online — with interactive, hands-on learning delivered via Zoom, designed to keep your team engaged and energised.
If you have three or more learners, a private group training could be cheaper.
We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy’s HQ in Aldgate, Central London.
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course.
We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Joy leads to success, every time,
Our award-winning training isn’t just theoretical. It’s packed with practical tools you can use straight away.
We don’t just talk about impact — we live it. As a B Corp, we’re committed to making workplaces better for everyone.
Both available for public and private dates.
The course will run remotely for a full day consisting of three 90-minute live online sessions with independent work in between.
All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven’t received this email then please contact our team.
Learners should log into the session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. Unfortunately you will be asked to leave and attend a different day if you arrive more than 15 minutes late for online sessions, and more than 30 minutes late for classroom sessions.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
All public classroom sessions take place at Happy’s HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.
The course will run from 10am to 4:45pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9:45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
If you are a Mac user, please let us know when booking. If the course is held in the classroom at Happy, the training is held on PCs so we recommend that you bring your Macbook with you (we are not able to provide an additional monitor).
For online training, please let us know when booking and you can use your Mac as normal.
We provide a PDF with shortcuts for Mac users and your trainer will refer to this throughout the training.
If you are eligible for a discounted rate you will see this on the final stage of the shopping cart after you have either logged in or set up your account (if you are a new user). Discount codes can also be added on this final page.
If you have any issues, get in touch with our friendly team for help.
For our public dates, if you give us at least 14 days’ notice, you can rebook on another date or cancel your place at no extra cost. For less than 14 days, there is a charge – please see our Terms and Conditions for full details. If a colleague can take your place, no extra fee applies (even if it’s at the last minute).
For private group bookings, there is no charge if you give us at least 28 days’ notice. Cancellations after this time will incur 100% of the cost of the course. Please speak to your Account Manager or email speak to our friendly team.
We are based at Robert Dolan House, 9 Alie Street, London E1 8DE. We are just 5 minutes’ walk from Aldgate and Aldgate East.
Please see our Contact Us page for a map and directions, or search on Google Maps for Happy Ltd.
For private group bookings, we can hold this course at Happy, inhouse at your workplace, or at a location of your choice, as long as you have a suitable space
After attending your course, you will receive a certificate of attendance.
If your chosen course is certified by the CPD Certification Service, you can track and log your hours of learning using the myCPD Portal.
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3rd Floor
Robert Dolan House, 9 Alie Street
London E1 8DE
United Kingdom
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