Do you feel overwhelmed by the never-ending flood of emails? If your inbox feels like it has taken charge of your day, you’re not alone. Managing emails effectively is one of the biggest challenges many people face today.
That’s exactly why we created How to Manage Your Email Inbox, a CPD-certified course designed to help you regain control, save time, and increase your productivity. You will learn a radical new approach to your email that will free up time for the big things you want to achieve. It will also leave you with the technical skills to deal with your emails more efficiently, so you feel in control.
Course overview
This practical, half-day course teaches you radical strategies to make managing email easier. You will also gain technical skills to tackle your inbox efficiently and create space for the tasks that matter most.
On this course, you will unlock practical tools and ideas to keep your inbox under control. Plus:
Remember, your time is precious. With our techniques, your inbox will support your day — not take over it.
This course is designed for anyone who wants to take control of their Outlook email inbox. Whether you’re a busy professional, a team leader, or someone looking to adopt better habits, join us to improve your productivity.
This course is open to Windows users, and we can arrange private sessions for Mac users (this is due to the large number of differences between the Apple and Microsoft versions of Outlook).
Duration
3 hours
Classroom size
8 approx.
Location
Online
Certificate
CPD Certified Certification
Experience
Suitable for all
How much does it cost?
If you have three or more learners, We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy’s HQ in Aldgate, Central London.
This course will be taught in the latest version of the software. We can train this in older versions if needed – please get in touch for more information and availability.
| Date | Availability | Number of places | |
|---|---|---|---|
| 10 Jul 2025 9:30 AM - 1:00 PM | 3 spaces left | ||
| 19 Aug 2025 11:30 AM - 3:30 PM | 8 spaces left |
Classroom Session There are currently no upcoming public course dates available. Please email our team on hello@happy.co.uk and register your interest for this course. We'll let you know as soon as a date is available.
Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.
If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.
If you have three or more learners, a private group training could be cheaper.
We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy’s HQ in Aldgate, Central London.
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course.
We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Joy leads to success, every time,
Our award-winning training isn’t just theoretical. It’s packed with practical tools you can use straight away.
We don’t just talk about impact — we live it. As a B Corp, we’re committed to making workplaces better for everyone.
Both available for public and private dates.
The course will run remotely for a full day consisting of three 90-minute live online sessions with independent work in between.
All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven’t received this email then please contact our team.
Learners should log into the session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. Unfortunately you will be asked to leave and attend a different day if you arrive more than 15 minutes late for online sessions, and more than 30 minutes late for classroom sessions.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
All public classroom sessions take place at Happy’s HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.
The course will run from 10am to 4:45pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9:45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
If you are a Mac user, please let us know when booking. If the course is held in the classroom at Happy, the training is held on PCs so we recommend that you bring your Macbook with you (we are not able to provide an additional monitor).
For online training, please let us know when booking and you can use your Mac as normal.
We provide a PDF with shortcuts for Mac users and your trainer will refer to this throughout the training.
If you are eligible for a discounted rate you will see this on the final stage of the shopping cart after you have either logged in or set up your account (if you are a new user). Discount codes can also be added on this final page.
If you have any issues, get in touch with our friendly team for help.
For our public dates, if you give us at least 14 days’ notice, you can rebook on another date or cancel your place at no extra cost. For less than 14 days, there is a charge – please see our Terms and Conditions for full details. If a colleague can take your place, no extra fee applies (even if it’s at the last minute).
For private group bookings, there is no charge if you give us at least 28 days’ notice. Cancellations after this time will incur 100% of the cost of the course. Please speak to your Account Manager or email speak to our friendly team.
We are based at Robert Dolan House, 9 Alie Street, London E1 8DE. We are just 5 minutes’ walk from Aldgate and Aldgate East.
Please see our Contact Us page for a map and directions, or search on Google Maps for Happy Ltd.
For private group bookings, we can hold this course at Happy, inhouse at your workplace, or at a location of your choice, as long as you have a suitable space
After attending your course, you will receive a certificate of attendance.
If your chosen course is certified by the CPD Certification Service, you can track and log your hours of learning using the myCPD Portal.
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3rd Floor
Robert Dolan House, 9 Alie Street
London E1 8DE
United Kingdom
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