Building a Culture of Trust at the National Audit Office

The National Audit Office exists to inspect public expenditure on behalf of parliament. It does so by auditing accounts and analysing organisational efficiency in order to determine the extent to which the given organisation is getting value for money.

Susan Ronaldson is the NAO’s Director for Engagement and Change. She was joined by Steve Mirfin, Head of Skills and Talent, at the 2017 Creating Happy Workplaces in the Public Sector Conference to speak about the measures the NAO has taken to get the best out of its people.

Read the transcript and watch the full talk below.

The Happy Manifesto

Outline the 10 core principles for a happy workplace. It has since helped thousands of leaders build trust-driven, empowered teams.

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The Happy Manifesto

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Want more ideas for creating happy, productive workplaces?

Sign up for our Happy Manifesto newsletter and discover fresh ways to ignite joy and productivity at work. Get expert tips, insights, and ideas that challenge the norm—straight to your inbox. Join our movement and start your journey for a trust-based, values-led organisation.