Building a Culture of Trust at the National Audit Office

The National Audit Office exists to inspect public expenditure on behalf of parliament. It does so by auditing accounts and analysing organisational efficiency in order to determine the extent to which the given organisation is getting value for money.
Susan Ronaldson is the NAO’s Director for Engagement and Change. She was joined by Steve Mirfin, Head of Skills and Talent, at the 2017 Creating Happy Workplaces in the Public Sector Conference to speak about the measures the NAO has taken to get the best out of its people.
Read the transcript and watch the full talk below.