Many leaders and managers will continually delegate tasks to the person they know will get it right every time, or else give things to a new recruit who’s full of beans and eager to please. But Happy’s Cathy Busani knows this practice is flawed and has instead started delegating to the team and allowing them to decide who does what.
In this two-minute video from the 2018 Happy Workplaces Conference, Cathy explains how to delegate tasks successfully.
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