Are You Suffering From Email Overload?

In 2012, office workers spent an average of 13 hours a week replying to emails — and with statistics reporting that in 2018 approximately 281 billion emails were being sent everyday, this number is only likely to increase.
What Would it be Like to Deal With People in a Human Way?
“The idea is to make our onboarding process human-centred, not HR-centred.” Tracey Waters explains how she was inspired by Agile Methodology and Design Thinking principles to improve Sky’s onboarding experience, in this interview with Henry Stewart.
How to Use Liberating Structures to Energise Your Meetings

Would you like every meeting, workshop, brainstorm or event you attend to feel energising, involving and fulfilling?
How to Build Trust and Credibility in the Workplace

Being promoted to manage the team you were once a member of can be one of the hardest situations a new manager can face. How do you build credibility within your team in your new position? How can you be seen as a capable and trustworthy leader, that your team will want to be led by? Happy’s Senior Facilitator, Paul Gapper, explains more.