Deliver Great Service by Creating a Great Workplace
Henry Stewart speaks to the Eth Word about the key to making a profit — creating a happy workplace.
“You can only deliver a great service by having people who feel happy, feel well rested, well nourished, feel motivated,” he explains.
Sure Petcare: Using Happy Ideas to Create Great Service and Business Success [Full Video]
In this fifteen-minute video, Sarah Metcalfe of Sure Petcare (formerly SureFlap) talks about how she has used the principles from the Happy Manifesto to give fantastic customer service, and has had zero turnover in the last seven years in the Customer Service department.
Can You Use Happy Manifesto Principles in a Charity?
On 5th December 2016, Relate Greater Manchester South (GMS) voted to unanimously to leave the Relate Federation and set up as a whole new organisation.
In this 20-minute video from the 2017 Happy Workplaces CEO Conference, Michelle talks about leading the charity through a period of growth and transformation. She highlights what she did to bring her staff team along on the journey with her, using the principles from the Happy Manifesto, and what the impact has been on both the people they work with and their bottom line.
Improving Quality of Care by Increasing Joy at Work in the NHS
At Happy our aim is that staff find joy in at least 80% of their work. (And, yes, we do measure it.) So I was delighted to find that an NHS Trust, indeed the one our training centre is based within, has come to the same conclusion and sees Joy in Work as a key driver for improving quality.
The Time for Freedom at Work is Now
“We believe the time for freedom at work is now,” says Traci Fenton, Founder and CEO of WorldBlu. WorldBlu’s research shows that freedom-centered workplaces have healthier bottom-line growth and are more resilient. Henry spoke to Traci to learn more.
Celebrate Your Mistakes With Us
“A person who never made a mistake, never tried anything new,” Einstein famously said.
If you are an organisation that wants to encourage innovation, a ‘no blame’ culture is crucial.
Freedom, Purpose and Values
At the 2017 Beyond Budgeting Conference, Henry Stewart talked about why you should make your people the main focus of management in your organisation, and gave examples for organisations who have achieved that.
Driving Performance and Reaching Higher Ambitions at Coloplast
At the 2017 Beyond Budgeting Conference, Mira Gvozdenovic talked about how Beyond Budgeting was implemented at Coloplast, and how this created impressive results across the business.
Happy Workplaces 2019 Speaker Announcement
We are very excited to announce our speaker line up at our 2019 Happy Workplaces Conference.
