What’s New in Office 365 in May 2019
Microsoft regularly unfurls new features and updates for Office 365’s assorted apps. So frequent are these updates that even regular users might not have had a chance to take advantage of the new additions just yet.
4 Ways to Improve How You Receive Feedback
Receiving feedback is a skill. People commonly struggle with being open to feedback and responding to it. In this blog, Billy gives four ways to improve how you receive (and accept) feedback from others, both positive and negative.
Does Your Organisation Enable People to Work at Their Best?
Henry Stewart speaks to the Eth Word about systems and processes within organisations.
“I’ve been to [organisations] where you just sense a kind of difficulty doing stuff,” Henry explains. “And you meet great people who are trying to do great stuff, but they have real problems doing it because the structure of the organisation gets in the way, rather than helping.”
Deliver Great Service by Creating a Great Workplace
Henry Stewart speaks to the Eth Word about the key to making a profit — creating a happy workplace.
“You can only deliver a great service by having people who feel happy, feel well rested, well nourished, feel motivated,” he explains.
Sure Petcare: Using Happy Ideas to Create Great Service and Business Success [Full Video]
In this fifteen-minute video, Sarah Metcalfe of Sure Petcare (formerly SureFlap) talks about how she has used the principles from the Happy Manifesto to give fantastic customer service, and has had zero turnover in the last seven years in the Customer Service department.
Can You Use Happy Manifesto Principles in a Charity?
On 5th December 2016, Relate Greater Manchester South (GMS) voted to unanimously to leave the Relate Federation and set up as a whole new organisation.
In this 20-minute video from the 2017 Happy Workplaces CEO Conference, Michelle talks about leading the charity through a period of growth and transformation. She highlights what she did to bring her staff team along on the journey with her, using the principles from the Happy Manifesto, and what the impact has been on both the people they work with and their bottom line.
Improving Quality of Care by Increasing Joy at Work in the NHS
At Happy our aim is that staff find joy in at least 80% of their work. (And, yes, we do measure it.) So I was delighted to find that an NHS Trust, indeed the one our training centre is based within, has come to the same conclusion and sees Joy in Work as a key driver for improving quality.
The Time for Freedom at Work is Now
“We believe the time for freedom at work is now,” says Traci Fenton, Founder and CEO of WorldBlu. WorldBlu’s research shows that freedom-centered workplaces have healthier bottom-line growth and are more resilient. Henry spoke to Traci to learn more.
Celebrate Your Mistakes With Us
“A person who never made a mistake, never tried anything new,” Einstein famously said.
If you are an organisation that wants to encourage innovation, a ‘no blame’ culture is crucial.
