Using COUNTIF for Better Data Analysis and Validation
COUNTIF is a powerful tool that can help you to make sense of large sets of data, pulling out the information you need quickly and easily. Find out how to use COUNTIF in this blog by Happy’s IT HelpLine Manager, Ed Lepre.
6 Things to Remember to Create Great PowerPoint Slides

I’m sure you’ve all been there – at a conference or on a course, only to spend hours staring at PowerPoint slides that are full of text and bullet points. “Why did they bother presenting?” you think. “They could have just sent the slides round and saved us all the trouble.”
Why You Should Give Staff Freedom Within Clear Guidelines

Henry Stewart speaks to the Eth Word about management and creating freedom within clear guidelines for staff.
“Most people don’t want complete freedom,” argues Henry. “If you ask them, 90% or more say ‘we don’t want to be told what to do… we want some guidelines, and then the freedom to operate within those.’ And that’s what we work hard to create, so that people feel… in control of their job. They can do stuff and know what the boundaries are.”
Book Review: A Mindfulness Guide for the Frazzled by Ruby Wax

Ruby Wax recently released A Mindfulness Guide for the Frazzled – we were intrigued by the book, and asked Billy Burgess to write a review of it for us. Here are his thoughts.
Book Report: “If You’re So Smart, Why Aren’t You Happy?” Part 1

Intelligence doesn’t secure happiness. Neither does financial well-being, creative satisfaction or a healthy marriage. Heck, even winning the lottery won’t slap an immutable smile on your face. But despite these hard truths, Raj Raghunathan argues that happiness is our natural state. The problem is that several aspects of socialisation lead us astray. In If You’re So Smart, Why Aren’t You Happy?, Raghunathan offers plenty of critical insights to get us back on track.
Being Assertive and Building Trust: Keys to Workplace Satisfaction

Your experience at work will be enhanced – in terms of performance, personal satisfaction and long term behavioural benefits – by building trust and becoming more assertive. Find out more in this blog by Billy Burgess.
Four Tips to Help you Manage Change Positively

Processing the rapid rate of change in our lives can be exhausting, but we needn’t let it overwhelm us. In this blog, Billy talks about different types of change and offers four tips to help you manage change positively.
Five things I learned on Happy’s Mindfulness training course
There’s a lot of wonderfully eye-opening mindfulness literature and scholarship, but reading it can’t quite equip you to swiftly commence a thoroughly operational mindfulness practice. Taking in-the-flesh guidance from someone well versed in the actualisation of mindfulness is a far more effective way of kicking things off.
Five Reasons to Try Live Online Interactive Learning Solutions
I’m sure we all know how important it is to invest in training and developing your people. Without regular investment, you’ll not be realising maximum value from your most expensive asset. It also goes without saying that in these times of austerity and challenge, training budgets are coming under ever more pressure.
So how do you ensure your people get involving, meaningful and work-relevant training that you can afford?
Five Tips for Dealing with Difficult People
We can all admit that our actions aren’t always entirely pleasant. This could be caused by external stresses, unsatisfied expectations or self-involved flutters of the ego. Accordingly, we often face difficult situations or somewhat fractious interactions with the people we encounter in our day-to-day lives.