Henry Stewart, 5 Things You Can Do to Give Better Customer Service
Henry Stewart of Happy Ltd lists 5 ways you can improve customer service in this short video from the 2016 Transforming the Public Sector Conference.
Dr Sally Howes, National Audit Office – What Does ‘Digitisation’ Really Mean For an Organisation?
Dr Sally Howes is the Executive Leader responsible for innovation at the National Audit Office.
Sally talks about the challenges of digitisation in the private sector in this short video – it’s not just data entry!
7 Reasons Why Collaborative Hiring Makes Sense
This week BBC2 will broadcast “Who’s the Boss,” the first of three programmes exploring how companies could transform their recruitment with Collaborative Hiring. See
the trailer here.
It goes out this Tuesday at 9pm, and the two following Tuesdays.
Update on our Drupal Apprentices
We’ve had an amazing start to 2016!
We now have Drupal Apprenticeship groups running in Carlisle, Manchester and London. All groups will be completing the Drupal Web Developer Apprenticeship qualification.
Timpson: 11 Steps to Creating a Great Workplace
“It’s all about the people and making them feel valued”
At a recent conference John Timpson inspired attendees with the remarkable story of his company, Timpson. Read more on Henry’s blog
