The Future of Leadership: Humanity and Compassion

The June 2013 issue of Management Today includes, in a debate about “The Changing Face of the Leader” a paragraph that I believe holds tremendous insight:

“Recently, I talked to young people from Indonesia, Brazil and China. I asked them what they expected from the leader of the future and their answers amazed me. The qualities that came up were humanity and compassion. They also wanted leaders who had the ability to put staff at the centre of what they do. They want leaders who aren’t charismatic – they want people who are humble enough to admit they don’t know all the answers.”

eLearning: Six Benefits for your Organisation

eLearning has transformed learning and development over the last few years. And with all the eLearning tools now available, it doesn’t just consist of reading a few PowerPoint slides and watching a video.

Here are six benefits of eLearning for your organisation:

The National Trust and Happy Workplaces

My first full-time job after university was working for the National Trust as a Visitor Services Assistant at Wimpole Hall, near Cambridge. My role was to greet visitors to the estate, give them information about the estate and its history, sell tickets, and sell National Trust memberships.