If only BT and Virgin Media were as efficient as Hackney Council

Last night I found we were out of recycling bags, without which Hackney Council won’t accept our recycling. So I went on the Council site and, in about 1 minute, ordered some new ones. But here’s the remarkable bit. By the time I left our house at 11am this morning, the bags had been hand delivered to our front door.

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Want more ideas for creating happy, productive workplaces?

Sign up for our Happy Manifesto newsletter and discover fresh ways to ignite joy and productivity at work. Get expert tips, insights, and ideas that challenge the norm—straight to your inbox. Join our movement and start your journey for a trust-based, values-led organisation.