Excel Hints & Tips – Calculating Age

You’d think that there would be an AGE function that worked out how many years since the anniversary by passing in a date. However, life is not that easy.
Being a Best Practice Manager

I was recently facilitating day two of a Leadership and Management programme for a group of managers and one of the things that struck me was how much they had learnt and remembered from day one!
What was also impressive was just how much they had actioned back in the workplace before coming back for day two.
How Spiral Health Implemented The Happy Manifesto

Publishing the Happy Manifesto has led to a lot of organisations contacting Happy. Some call us in to help them improve their workplace and we love doing this. But there is an even bigger thrill when I get a letter from somebody we’ve not been involved with, who has taken the Manifesto and put the ideas into practice. So I’m delighted to copy the blog below, originally published on the Spiral Health site, about the work they are doing at an NHS site in Lancashire.
How to Customise Your Excel Reports With Slicers
At Happy we talk a lot about how great Pivot Tables are — and Slicers make your Pivot Tables and reports even better. With Slicers, you can have one Pivot Table that switches between different categories through the click of a button.
In this blog, Ian gives step-by-step instructions with how you can create your very first Slicer.
Revealed: The Most Important Management Behaviour
At our Happy Workplaces Conference last week we got to experience a Google manager induction, from Emma Rapaport. She explained that some years ago Google had discovered, from its exit interviews, that some people left the company at least partly because of their manager. Their response was to work out what made a great manager, in what became known as Project Oxygen.
Let Your People Choose Their Manager – Because it Works
Of all the proposals in the Happy Manifesto, there is one that tends to get the strongest reaction. Most people agree that its a great idea and then explain why they couldn’t possibly do it in their organisation. Indeed some have advised me to leave it out, as it might scare people off from the easier steps to creating a happy workplace.
Do You Make it Easy For Your Customers to Give Compliments?

Sitting in the reception of Central & Cecil Housing Association, one of our clients, I flicked through the information leaflets. Alongside the pamphlet on how to make a complaint was a more unusual one – a Compliments Guide. Yes, Central & Cecil had taken the trouble to create a guide to how let their people know when they’d done well.
Are you Really Listening and Valuing your Team?

I recently had the great pleasure of facilitating an event for a charity. The team I was working with had just gone through a restructure.
On the day there were a couple of things that really struck me…
Happy: One of the World’s Most Democratic Workplaces

Happy is today named as one of the most democratic workplaces in the world, in a unique list of companies seeking to run organisations with more freedom and empowerment of their people. Here is the piece I have written for Huffington Post on the subject: