Do You Make it Easy For Your Customers to Give Compliments?

Sitting in the reception of Central & Cecil Housing Association, one of our clients, I flicked through the information leaflets. Alongside the pamphlet on how to make a complaint was a more unusual one – a Compliments Guide. Yes, Central & Cecil had taken the trouble to create a guide to how let their people know when they’d done well.

The Happy Manifesto

Outline the 10 core principles for a happy workplace. It has since helped thousands of leaders build trust-driven, empowered teams.

Thanks.

We've received your message and will get back to you soon. In the meantime, you may find these of interest.

The Happy Manifesto

The Happy Manifesto features ten core principles for creating happier, more engaging places to work. We offer all of Henry's books as free downloads.

Want more ideas for creating happy, productive workplaces?

Sign up for our Happy Manifesto newsletter and discover fresh ways to ignite joy and productivity at work. Get expert tips, insights, and ideas that challenge the norm—straight to your inbox. Join our movement and start your journey for a trust-based, values-led organisation.

Want more ideas for creating happy, productive workplaces?

Sign up for our Happy Manifesto newsletter and discover fresh ways to ignite joy and productivity at work. Get expert tips, insights, and ideas that challenge the norm—straight to your inbox. Join our movement and start your journey for a trust-based, values-led organisation.