How Would Banking be Different if it Focused on the Customer?

This week we learned from Greg Smith, departing executive director of Goldman Sachs, that in the sales meetings he attended “not one single minute is spent asking questions about how we can help clients. It’s purely about how we can make the most possible money off them.”

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Want more ideas for creating happy, productive workplaces?

Sign up for our Happy Manifesto newsletter and discover fresh ways to ignite joy and productivity at work. Get expert tips, insights, and ideas that challenge the norm—straight to your inbox. Join our movement and start your journey for a trust-based, values-led organisation.