Pre-Approve It!

What is the key to creating a happy workplace?

I’ve just a written a book with what I see as the 10 key principles of a great workplace but for me one thing stands out.

Are You a Good Gardener?

Last Friday I gave a talk at London Business School to help launch their report on Employee Centred Management with HCL (a hugely inspirational Indian IT company).

Sinclair Beecham on His People Philosophy

I am a huge fan of Pret A Manger, the UK-based sandwich chain. It’s a combination of the enthusiasm and friendliness of their people with the quality of the product and systems focused on delivering a great service.

Promote Everybody to CEO of Something

I would like to thank Lissy Thornquist, of Holiday Inn London-Gatwick Airport, for this great idea – which she shared while feeding back on my book, The Happy Manifesto.