How to Make Human Resources More Human
Tracey Waters is focused on improving employee experience at Sky UK. She has implemented two new practices: design thinking and agile methodology. The two processes compliment each other — design thinking is about problem finding, while agile is about problem solving.
In this full-length video from the 2019 Happy Workplaces Conference, Tracey explains how these two methodologies work together.
The Pursuit of Joy at Work at Happy
Cathy Busani’s goal for the staff at Happy is that they experience joy in at least 80% of their work.
In this video from the the 2019 Happy Workplaces Conference, Cathy explains how she aims to achieve this by focusing on strengths-based working — asking staff to think about what they are great at and seeing how they can incorporate it into their day-to-day working.
Mayden: Managing the Work, Not the People
Alison Sturgess-Durden is the Director at Mayden, a software business based in Bath with a staff of 80 people. Mayden’s software is specifically created for health professionals and patients. Their most prominent achievement is the creation of a patient management system that’s favoured by most psychological therapy services in the NHS.
In 2013 Mayden became a self-managing organisation, comprised of autonomous teams. In this video from the 2019 Happy Workplaces Conference, Alison explains the reasons behind the switch, how they did it and how it works (and some of the challenges they faced along the way!).
How COOK Places Relationships at the Heart of Their Business
Rosie Brown sees great potential in human connection for creating positive, productive workplaces and generating great performance. As the Managing Director of COOK, Rosie has learnt that the best results nearly always come from a group of people working really well together. This has led her to pledge allegiance to the idea that the route to success is in relationship.
At the 2019 Happy Workplaces Conference, Rosie encouraged people to return to work and look at their respective organisations through a relational lens. In Rosie’s view, looking at things through a relational lens is a wily method for figuring out what’s working and what isn’t.
Watch the full talk or view the transcript below.
Sure Petcare: Using Happy Ideas to Create Great Service and Business Success [Full Video]
In this fifteen-minute video, Sarah Metcalfe of Sure Petcare (formerly SureFlap) talks about how she has used the principles from the Happy Manifesto to give fantastic customer service, and has had zero turnover in the last seven years in the Customer Service department.
Can You Use Happy Manifesto Principles in a Charity?
On 5th December 2016, Relate Greater Manchester South (GMS) voted to unanimously to leave the Relate Federation and set up as a whole new organisation.
In this 20-minute video from the 2017 Happy Workplaces CEO Conference, Michelle talks about leading the charity through a period of growth and transformation. She highlights what she did to bring her staff team along on the journey with her, using the principles from the Happy Manifesto, and what the impact has been on both the people they work with and their bottom line.
Freedom, Purpose and Values
At the 2017 Beyond Budgeting Conference, Henry Stewart talked about why you should make your people the main focus of management in your organisation, and gave examples for organisations who have achieved that.
Driving Performance and Reaching Higher Ambitions at Coloplast
At the 2017 Beyond Budgeting Conference, Mira Gvozdenovic talked about how Beyond Budgeting was implemented at Coloplast, and how this created impressive results across the business.
Beyond Budgeting: A New Management Philosophy for Your Organisation
Anders Olesen is the Director of the Beyond Budgeting Institute, and in this full-length video, he talks about the 12 Beyond Budgeting principles and the benefits scrapping the annual budget has to your organisation.
8 Principles From Some of the Best Workplaces on the Planet
In January 2016, Joost Minnaar and Pim de Morree quit their boring corporate jobs to travel the world and visit the world’s most radical and engaged workplaces.
